DGR News Archives - DGR Legal

2018 Annual Holiday Party

Posted by | DGR News | No Comments

DGR held its annual holiday party in January this year. While the date may have been a little later, there were no less laughs, fun and great food than in years prior!

We always look forward to seeing everyone at our holiday party. With employees all over the state it’s not often we’re all together at once. It’s the perfect time to catch up, spend time outside of the office together and kick back.

Held at Maggiano’s, our team indulged in some amazing food before spending the night enjoying a company favorite – casino night complete with blackjack, poker and roulette!

The dealers went out of their way to help everyone around the table, making sure that even those who had never played had a great time.  Plus it helped the money we were using was fake. Easy to bet big hands and enjoy when it’s play money! 

After it was back to the tables to sit and enjoy some dessert while Debbie and Jerry raffled off some amazing prizes for our staff. From Kitchen Aids mixers to purses to alarm systems, we all enjoyed watching our co-workers win.

So good seeing everyone!

Facebooktwittergoogle_pluslinkedin

What Our Process Servers Are Thankful For

Posted by | DGR News | No Comments

Thanksgiving is coming up quickly, so we decided to take a moment to reflect on what we’re thankful for as process servers in general.

 

We’re thankful for when photos give us a helping hand.  

It’s the nature of process service that sometimes subjects won’t be entirely honest with us when they answer the door. Sometimes we’re told the subject no longer lives at the residence or that they’re simply there as a house sitter or dog watcher.

Without a picture or description of the individual, it can be difficult to tell whose telling the truth and whose trying to throw us off. Having a picture or description though makes service much easier – even when the subject doesn’t tell the truth!

 

 


 

We’re thankful for people who graciously accept service.

The news we’re delivering is often times not the most welcome and can be in reference to highly emotional situations such as foreclosure and divorce. It’s not always easy to receive such a message and we’re always grateful when people are kind enough to not blame the messenger.

 


 

We’re thankful for when unexpected tips pop up.   

Sometimes, when it’s least expected, those little pieces of information pop up that are so hugely helpful we can’t help but be grateful. From the neighbor out mowing their lawn letting us know the subject works in the city and isn’t home until after 9 every night to the tenant knowing where the subject moved to, once in a while we get lucky. And it’s more than enough to make our day.

 


 

We’re thankful for when we get extra service details.

Have an alternate address? Know the hours the subject works? Have a picture? All of this information is like gold, and we act accordingly when our clients give us these details. More details means quicker service. A win-win for everybody!

 


 

We’re thankful for having a job we really enjoy.  

We’re all grateful to have a job we like as well as the freedom it allows. No, we don’t like giving bad news. What we do like is protecting due process rights while being able to create our own hours, preferably with the windows down and our favorite music playing in between stops.

 

We have a lot to be grateful for at Thanksgiving, that’s for sure.

Facebooktwittergoogle_pluslinkedin

DGR Serves First Instances of Service Via Social Media Through LinkedIn & Instagram

Posted by | DGR News, Electronic Service of Process | No Comments

service via social media

DGR has served the very first instances of service by LinkedIn and service by Instagram in the world. The case’s uniqueness is added to by the approval of alternate service via social media in a non-matrimonial matter, which could have significant impacts on future similar motions.

E-service history

Electronic service of process is not exactly new, with the first case of e-mail service happening 15 years ago in Rio Properties, Inc.  v. Rio Properties Interlink. Yet electronic service by social media platforms was unchartered territory up until 2011 when a judge approved alternate service via Facebook in a divorce case in Mpafe v. Mpafe. Since then there’s been sporadic approval of electronic service of process cases across the country, with all taking place in the family court and the majority taking place in New York.

The opinions in each case have indicated a similar set of requirements for approving service via social media. Judges have looked to ensure adequate due diligence has been conducted in attempting to serve the subject personally, that the social media accounts belong to the appropriate subject and that there is a likelihood the service documents will actually be seen.

The current general alternate method of service is publication which can be a costly endeavor, especially if multiple weeks are required in more than one publication.  Given the large number of users on social media platforms and the declining rates of physical newspaper purchases and subscriptions, social media is a viable alternate method of service wherein the subject is more likely to see the service documents.

Case and approval for service by social media

In Harleysville Insurance Company of New Jersey v. Mega Security Corp, a Law Division matter, the plaintiff was unable to serve the representative of the company despite numerous attempts. The attorney of record then conducted multiple searches to attempt to locate alternate service addresses for the subject and was unable to do so.

The judge ultimately approved of alternate service in four formats on accounts deemed to be that of the subject: email, Facebook, Instagram and LinkedIn. The service was to be sent over all four channels for three consecutive weeks in a row.

How service was effectuated

Each social media platform operates differently including:

  • Ability to send files, links or only plain-text
  • Read receipts enabled
  • Ability to send from professional versus personal accounts

Each platform required a specific set of steps to ensure ethical and accurate delivery of the service documents.

In order to ensure acceptance by the court and the appropriate authentication of the service attempts, DGR securely captured and stored HTML and metadata for each attempt. The courts have been demanding higher levels of authentication for submissions of electronic evidence or documentation. Gone are the days where a screenshot is substantial proof.

What this case means for service via social media

The most interesting part of this entire case was not the choice of platform. It’s well known that individuals who have one social media account generally have others. Best practices would support attempting service across all available channels. Rather, it’s the type of case that shows a true shift in the acceptance of social media service as an alternate service method.

Prior to Harleysville Insurance v Mega, the general impression was that approval of service via social media was primarily only acceptable in family law matters. This new precedent opens the doors for many a case where personal service has been attempted without success, substantial effort has been made to locate the individual or a new address and there is evidence of active social media accounts.

This case now marks two instances of service via social media in New Jersey. With clear guidelines as to what to include in requests for alternate service via social media and a set process in place to ensure service is authenticated and will stand up if contested, we may start seeing social media become the primary option for alternate service when the subject has at least once active social media account.

 

Facebooktwittergoogle_pluslinkedin

DGR Voted “Best Of” For Messenger Service In New Jersey

Posted by | DGR News, Messenger Service | No Comments

best messenger service New JerseyFor the sixth consecutive year, DGR – The Source for Legal Support has been voted the “Best Of” in messenger service companies in New Jersey by the legal community in the annual New Jersey Law Journal “Best Of” survey.

Anyone who works at a law firm is eligible to cast their vote in the survey, which covers a broad range of legal support service providers, from litigation support to financial services to technology.

“We’re very grateful to our clients for taking the vote and give us this honor”, says Jerry Colasurdo, President and owner of DGR. “The longevity of our employees helps tremendously when it comes to messenger service. Over the years they’ve learned the best routes, how to quickly navigate the local courts and how to efficiently handle any delivery while accounting for potential traffic or delays”.

With more than 90 employees, DGR offers same-day messenger service in New Jersey for firms of every size. DGR also won the “Best Of” in process service for its national and international process service and its sister company, On The Lookout Investigations, won in the Private Investigations and Security category.

Facebooktwittergoogle_pluslinkedin

DGR Voted “Best Of” New Jersey Process Server In NJLJ Survey

Posted by | DGR News | No Comments

best of New Jersey process serverFor the sixth year in a row, DGR – The Source for Legal Support has been voted the “Best Of” in process service companies in New Jersey by the legal community in the annual New Jersey Law Journal “Best Of” survey.

Anyone who works at a law firm is eligible to cast their vote in the survey, which covers a broad range of legal support service providers, from litigation support to financial services to technology.

“We’re always so grateful to our clients for their recognition of our hard work and the level of service we strive to provide”, says Jerry Colasurdo, owner and President of DGR. “Our team works diligently day in and day out to make sure we’re exceeding our client’s expectations and really setting the bar with what they should when it comes to their process server. Without our staff there’s no way we could have achieved this, so I’m looking forward to yet another year with such outstanding employees”.

With more than 90 employees and 36 years of experience, DGR offers local, national and international process service to firms of all sizes.  DGR also won the “Best Of” in messenger service for the sixth year and its sister company, On The Lookout Investigations, won in the Private Investigations and Security category for the fifth year in a row.

Facebooktwittergoogle_pluslinkedin

In Memoriam – David A. Janosz

Posted by | DGR News | No Comments

It is with great sadness that we have lost one of our very own DGR family members, Dave Janosz.

Dave truly loved his job and we loved having him with us. Dave used to joke that once we hit 1,000,000 services he would retire. As we neared the 1,000,000 mark and knowing how much Dave loved being with us, once we hit 999,999 we simply went back to 1.  No one could say we were at 1,000,000 and so Dave stayed with DGR – making us all very happy!

No matter what was asked of him, Dave was always willing to handle any service. We couldn’t have asked for a better server or person to work with.

We will certainly miss Dave and will always remember the times shared both at DGR and our outings.

Facebooktwittergoogle_pluslinkedin

Celebrating Debbie Colasurdo & 30 Years with DGR

Posted by | DGR News | No Comments

This January, we’re celebrating Debbie Colasurdo’s 30 years with DGR!

Debbie was working as an x-ray tech after recently graduating nursing school when her husband Jerry asked her to come work for him and handle the accounting at his process service company, DGR. The biggest leap of faith in the job transition? Not getting paid to start! With DGR just beginning, the two jumped all-in and committed to making DGR the best it could be.

30 years later DGR has grown into a 90 person company and a big part of that is owed to Debbie’s diligence in a wide number of areas, including assessing potential opportunities, making sure the accounting books are taken care of and handling all areas of human resource issues

Debbie has worked tirelessly over the years to build DGR, bringing her two girls into the office while she worked. Dara and Dianna have learned from an early age about the process service business and remember plenty of nights in the backseat driving around while Jerry and Debbie served. That in itself reflects a lot of what DGR has been about since the start – family. No matter what they were doing, they were doing it together and having fun while they were doing it.

That attitude has carried over into the DGR culture, where many employees consider themselves a part of the “DGR family”.

Debbie has committed to making DGR a pleasant place for all of the staff to come. She has always said that she wants DGR to be the kind of place where she would want to come to work to every day as an employee and she’s certainly succeeded. Many of the staff have been here for 10, 15 or 20 years and there’s a reason why.

Without her, things at the office would be very different for sure. Thank you Debbie for all you’ve done for DGR!

Facebooktwittergoogle_pluslinkedin

DGR Voted “Best Of” In Messenger Service by Legal Community For Fifth Year

Posted by | DGR News | No Comments

best messenger serviceFor the fifth consecutive year, DGR – The Source for Legal Support has been voted the “Best Of” in messenger service companies in New Jersey by the legal community in the annual New Jersey Law Journal “Best Of” survey.

Anyone who works at a law firm is eligible to cast their vote in the survey, which covers a broad range of legal support service providers, from litigation support to financial services to technology.

“Many of our messengers have been with us for years, some more than 20. Their experience when it comes to the court systems and best routes shows”, says Jerry Colasurdo, President and owner of DGR. “We have our clients to thank for recognizing that and taking the time to vote for us.”

With more than 90 employees, DGR offers same-day messenger service in New Jersey for firms of every size. DGR also won the “Best Of” in process service for its national and international process service and its sister company, On The Lookout Investigations, won in the Private Investigations and Security category.

Facebooktwittergoogle_pluslinkedin

The “Best Of” For the FIFTH Year in a Row!

Posted by | DGR News | No Comments

The New Jersey Law Journal survey results are in and we owe a big THANK YOU to everyone who voted and helped us make the cut for “Best Of” for the FIFTH year in a row!

We were awarded the “Best Of” in Process Service, Investigations and Messenger Service. The New Jersey Law Journal “Best Of”, first launched in 2012, is an annual survey of the legal industry to determine the community’s picks for the best in every legal service provider category. For a vote to count, the submission must come from a valid law firm email address. This means office administrators, attorneys and paralegals are all eligible to participate. We’ve been voted the best of since the survey first launched!

We’ve worked hard over the years to make sure our clients are always satisfied and we’re so grateful to our loyal clients for their votes.

For all of us at DGR, it’s nice to know we are keeping our clients happy and they think highly enough of us to vote us in for each of these categories. Customer satisfaction is the foundation of DGR and will continue to be as we look forward to 2017 and beyond.

There are countless changes coming for process servers as technology continues to impact the daily routines and requirements, but our commitment to our clients is one thing that won’t change. We know we wouldn’t be here today if it weren’t for them and truth be told, we really like working with them! We’re fortunate to have a group of clients we look forward to calling, emailing and talking to each and every day.

So here’s to all of you who voted for DGR – The Source for Legal Support in the New Jersey Law Journal’s annual “Best Of” survey – THANK YOU!

Facebooktwittergoogle_pluslinkedin