Career

Due Diligence Generalist

Summary

Responsible for performing general due diligence reporting utilizing computer knowledge by performing the following duties.

Duties and Responsibilities

  • Performs work per established SOPs (Standard Operating Procedures) within established SLAs (Service Level Agreements).
  • Processes location reports for clients and analyzes the results.
  • Communicates any discrepancies or location difficulty to the reporting supervisor.
  • Enters appropriate legal information into the computer system in an accurate manner.
  • Generates data entry printouts and proofreads for accuracy.
  • Requests further information from government entities as necessary and in compliance with client requirements.
  • Assists process servers in the field with the location of a service subject.
  • Resolves or reports problems encountered immediately, including unreadable data, unacceptable data, equipment malfunctions and any other problems to the reporting supervisor.
  • Performs various clerical duties to include, but not limited to:
    • Typing
    • Photocopying/printing
    • Faxing/scanning
  • Provides assistance to other departments as needed.
  • Assists in answering phone calls when needed that may not be department specific.
  • Communicates as needed via phone & e-mail

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