Summary
Responsible for performing general due diligence reporting utilizing computer knowledge by performing the following duties.
Location
Morris Plains, NJ Office
Duties and Responsibilities
- Performs work per established SOPs (Standard Operating Procedures) within established SLAs (Service Level Agreements).
- Processes location reports for clients and analyzes the results.
- Communicates any discrepancies or location difficulty to the reporting supervisor.
- Enters appropriate legal information into the computer system in an accurate manner.
- Generates data entry printouts and proofreads for accuracy.
- Requests further information from government entities as necessary and in compliance with client requirements.
- Assists process servers in the field with the location of a service subject.
- Resolves or reports problems encountered immediately, including unreadable data, unacceptable data, equipment malfunctions and any other problems to the reporting supervisor.
- Performs various clerical duties to include, but not limited to:
- Typing
- Photocopying/printing
- Faxing/scanning
- Provides assistance to other departments as needed.
- Assists in answering phone calls when needed that may not be department specific.
- Communicates as needed via phone & e-mail